Privacy Policy
Contents
Section 1
Information we collect
When you visit the site or place an order, we may collect the following types of information:
- Personal details including your name, email address, phone number, and billing or shipping address provided during checkout.
- Payment information processed securely through our payment gateway. We do not store your card details on our servers.
- Order information such as items purchased, order history, and transaction details.
- Device and usage data including IP address, browser type, pages visited, referring URLs, and time spent on the site.
- Communications such as messages or queries you send us via email or the Contact form.
Section 2
How we use your information
We use the information we collect to:
- Process and fulfil your orders, and send order confirmations and shipping updates.
- Communicate with you about your purchases, returns, or queries.
- Send promotional emails or offers only if you opt in. You can unsubscribe at any time.
- Improve our website, products, and customer experience.
- Comply with legal obligations and prevent fraud.
Section 3
Sharing your data
We do not sell your personal data. We share it only with trusted third parties who help us operate our business:
- Our e-commerce platform that hosts the store and processes orders.
- Our payment gateway for secure transaction processing.
- Our print-on-demand fulfilment partner who receives your shipping details to deliver your order.
- Email service providers for order notifications and marketing emails.
All third-party partners are bound by their own privacy policies and applicable data protection laws.
Section 4
Cookies
We use cookies and similar tracking technologies to improve your browsing experience. These include:
- Essential cookies required for the site to function such as cart and session management.
- Analytics cookies that help us understand how visitors use the site.
You can control cookies through your browser settings. Disabling certain cookies may affect your experience on the site.
Section 5
Data retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. This is typically for the duration of your customer relationship with us, plus any period required by law such as tax or accounting records. You may request deletion of your data at any time by contacting us.
Section 6
Your rights
Under applicable Indian data protection law (DPDP Act, 2023) and international standards, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us at the details below.
Section 7
Third-party links
Our site may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Section 8
Children’s privacy
Our site is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Section 9
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or via email. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
Section 10
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: